Privacy Policy
Five Star Staffing Solutions respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our staffing services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 to ensure your information is handled with the utmost care and responsibility.
Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website and services, you acknowledge that you have read and understood this privacy policy and agree to the collection and use of your personal data as described herein. If you do not agree with any part of this privacy policy, please do not use our website or services.
Information We Collect
We may collect and process the following categories of personal data about you when you interact with us whether you are a client, candidate, or website visitor. We collect this information to provide our staffing services effectively and to improve your experience with us.
⦁ Personal Identification Information includes your full name, date of birth, gender, contact details such as email address and telephone number, and your home address. This information helps us identify you and communicate with you regarding our services and any opportunities or placements that may be suitable for you.
⦁ Professional and Employment Information includes your CV or resume, employment history, qualifications, professional certifications, skills, references, and any other information you choose to provide regarding your work experience and career aspirations. This information is essential for matching candidates with suitable job opportunities and for presenting you to potential employers.
⦁ Sensitive Personal Data includes information about your health, criminal convictions, or other sensitive details that may be relevant to certain job roles. We only collect such information where it is necessary for specific legal or employment requirements and we obtain your explicit consent before doing so.
⦁ Website Usage Information includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. We also collect information about your visit including the full Uniform Resource Locators (URL), clickstream to, through and from our site, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information and methods used to browse away from the page.
How We Collect Your Information
We collect personal data through various methods including direct interactions when you fill in forms on our website, submit your CV through our portal, correspond with us by phone, email, or other means, or provide us with feedback or contact us with inquiries. We also collect information automatically through cookies and similar technologies when you browse our website.
How We Use Your Information
We use the personal data we collect for the following purposes to provide and improve our staffing services and to ensure a positive experience for both clients and candidates.
We use your information to match candidates with suitable job opportunities, to present candidates to potential employers, and to facilitate the recruitment and placement process efficiently. This includes sharing your professional information with prospective employers who have indicated an interest in candidates with your skills and experience.
We use your information to communicate with you about our services, to respond to your inquiries, to send you job alerts and relevant opportunities, and to provide you with information about our latest services and industry insights that may interest you. We also use your information to comply with legal obligations, regulatory requirements, and to protect our legitimate business interests.
Legal Basis for Processing
We rely on several legal bases for processing your personal data including your consent where you have given it freely and explicitly, the performance of a contract where we need to process your data to fulfil our contractual obligations to you, our legitimate interests in operating and improving our business, and compliance with legal obligations where we are required to process data by law.
Disclosure of Your Information
We may share your personal data with prospective employers during the recruitment process where necessary to facilitate a potential placement and with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to keep your information confidential and to use it only for the purposes for which we disclose it.
We may also disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements, or to protect the rights, property, or safety of Five Star Staffing Solutions, our clients, or others.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your data for a reasonable period after the completion of a recruitment process to maintain records of placements and to assist with any future opportunities that may arise.
Your Rights
You have the right to request access to your personal data, to request correction of inaccurate information, to request erasure of your data where we no longer have a lawful basis to process it, to object to processing of your data, to request restriction of processing in certain circumstances, and to request transfer of your data to another service provider where technically feasible.
To exercise any of these rights, please contact us using the details provided at the end of this privacy policy. We will respond to your request within thirty days and we may need to verify your identity before fulfilling your request to ensure the security and confidentiality of your information.
Cookies
Our website uses cookies to distinguish you from other users of our website and to provide you with a better browsing experience. Cookies are small text files placed on your device that help us analyse how users interact with our site and enable us to improve our website functionality. You can manage your cookie preferences through your browser settings and you can choose to refuse cookies or to alert you when cookies are being sent.
Security
We take the security of your personal data seriously and we have implemented appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your personal data, we cannot guarantee the absolute security of any information transmitted to us over the internet and you do so at your own risk.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or in applicable legal requirements. Any changes we make will be posted on this page and we will update the last updated date at the top of this policy. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data protection practices, please contact us at:
Address: OFFICE 9194, 321-323 High Road Chadwell Heath Essex RM6 6AX
Email: Kmtariq@fivestarstaffing.uk
Phone: 07917157506